At Misaa, we are committed to providing you with a seamless shopping experience, including reliable shipping and prompt delivery of your orders. Our Shipping and Delivery Policy outlines the details of our shipping process and delivery timelines.

1. Order Processing Time:

Orders are typically processed within [number] business days after payment confirmation, excluding weekends and holidays.
Processing times may vary depending on product availability, order volume, and any customization requests.

2. Shipping Methods:

We offer standard and expedited shipping options for domestic and international orders.
Shipping rates and delivery times vary based on your location and the selected shipping method.
You can view available shipping options and estimated delivery times during checkout.

3. Shipping Charges:

Shipping charges are calculated based on the weight, dimensions, and destination of your order.
Any applicable taxes, customs duties, or import fees are the responsibility of the customer and may be collected upon delivery by the shipping carrier or customs authorities.

4. Delivery Timelines:

Estimated delivery times are provided for each shipping option during checkout and are based on the carrier’s delivery schedule.
While we make every effort to ensure timely delivery, actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

5. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
You can track the status of your shipment using the provided tracking number on the carrier’s website or through our order tracking page.

6. Delivery Attempts:

The shipping carrier will attempt to deliver your order to the provided shipping address.
If no one is available to receive the package, the carrier may leave a delivery notification with instructions for rescheduling delivery or picking up the package from a local facility.

7. Incomplete or Incorrect Addresses:

Please ensure that the shipping address provided during checkout is accurate and complete to avoid delivery delays or return shipments.
We are not responsible for packages that are undeliverable due to incomplete or incorrect addresses provided by the customer.

8. Shipping Restrictions:

Some products may be subject to shipping restrictions based on size, weight, or destination. Please review product descriptions for any applicable shipping limitations.

9. Contact Us:

If you have any questions or concerns about our Shipping and Delivery Policy, please contact our customer service team for assistance.
We reserve the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website. Thank you for choosing Misaa.

Last updated: 11-04-2024